Packaging & Delivery Information
At Enora Boutique, we are committed to delivering your order swiftly, securely, and with care. Every item is carefully packaged to ensure it arrives in perfect condition, whether you’re treating yourself or sending a gift.
Dispatch and Delivery Times
- Order Processing: Orders placed before 2 pm on working days (Monday to Friday) are typically dispatched the next working day. In some cases, we may dispatch your order on the same day, depending on courier availability.
- Standard Delivery (Free of Charge): We use Royal Mail 48 and other trusted courier services that offer signed-for and tracked delivery options. Most standard deliveries arrive within 3 working days from the date of dispatch.
- Extended Delivery Areas: Deliveries to remote locations such as the Scottish Highlands, Channel Islands, Isle of Man, and Ireland may take slightly longer due to logistical constraints.
- Weekend and Holiday Orders: Orders placed on weekends or UK public holidays will be processed on the next available working day.
We do our utmost to ensure your items arrive within the estimated timeframe. However, please note that unforeseen factors—such as adverse weather, courier delays, or seasonal demand—may occasionally cause slight delays.
Tracking Your Order
Once your order has been dispatched, you will receive a tracking number via email. You can use this number to monitor your parcel’s journey through our Track Your Order feature on our website.
If you experience any difficulties tracking your order, or if your delivery is delayed beyond the expected window, please don’t hesitate to get in touch with our support team. We’ll be happy to assist and ensure your order is located and delivered as soon as possible.
Contact and Support
For any delivery-related enquiries, please reach out to our customer service team or visit our Contact Us page for more details.
We are dedicated to providing a smooth and satisfying shopping experience and will always aim to keep you updated and supported throughout the process.